13 days ago
I got the email too saying they haven't forgotten about my order and are working on getting it shipped. It's been a week 😒 they need to get their isshh together
Has anyone else not gotten a shipment email yet from their st Patrick's day order? I didn't even get the "we haven't forgotten you" email either. I'm getting nervous lol 😭😕
I already got two of those "we haven't forgot about you" email! Wth is going on anybody knows????? @kyliejenner @kyliecosmetics
Can we get a little compensation for the wait lol [email protected]
@ary_garcia14 por supuesto estos también 😭😭
What's going On I also received a "we haven't forgot about you " what's taking so long it's been a week already 😔🙁 should I start worrying? @kyliecosmetics @kyliejenner
Can I cancel my order and get my money back??? I still haven't received a shipment confirmation???
@llellie92 I was wondering the same?! @kyliecosmetics
@llellie92 same here😭 @kyliecosmetics ????
I just received a shipping email that it's on the way.
@kyliecosmetics it would be nice to receive a shipment confirmation! It has been a week today and still nothing... i have also emailed and nothing. Unacceptable customer service, especially for the amount of money i spent.
Worst customer service can't even get an answer of what's going on with my order. Can I get my money back? Idc how good these lip kits are last time I buy from here @kyliecosmetics
I haven't received anything not even a tracking number and it's been 1 week already. They haven't even responded to me 😢 @kyliecosmetics
I ordered on St. Patrick's Day. I haven't received anything not even a tracking number and it's been 1 week already! 😔😔
@_blanca2017 exactly. I'm wanting my $$$ back.
Been waiting a week and haven't received any order confirmation email or any shipment email. This is unacceptable, this brand gets a lot of income but doesn't even worry about its customers. You need to care a little more about your brand and meeting good customer service for the price your putting your products for instead of just spending our hard earned money.
I also ordered on St. Patrick's day & still no shipping email, I've already tried emailing customer service & nothing... this would've been my first of many purchases but not anymore.. waste of $200 🙄 @kyliecosmetics @kyliecosmetics @kyliecosmetics
What the heck. Where are our orders? 😑
Ordered on St. Patrick's Day; still haven't received a shipping confirmation 😤
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Yasss I'm buying 💚💚💚
Finally received a shipping confirmation for my order.
Finally got my shipping email just now, 11 days later lol
So they cancelled my freaking order, wondering if there's anything I could do?!? @kyliecosmetics
@llellie92 did you email them about a refund?
@xoxoprincesskay yes on Friday I emailed to cancel and no response. But I received a shipping confirmation today that my order will be delivered tomorrow.